Clay Center Privacy Statement

The Clay Center respects your right to privacy and your need to control personal information. "Personal information" includes, but is not limited to, name, address, telephone number, e-mail address and credit card information. The Clay Center does not lease, sell, exchange or otherwise disclose any personal information. The intent of this Privacy Statement is to inform users of how our internet sites, including,,,, and, collect, store and use submitted personal information.

Collection of Information
Certain applications on the Clay Center Web sites may require users to register or to provide personal information in order to make a commerce transaction, to enter a contest, to subscribe to a newsletter, etc. No software or hardware techniques are employed to capture a visitor's e-mail address without their knowledge.. Such personal information is not shared or sold to third parties. In order to better service our patrons, the Web sites may be used as a survey tool to request demographic information. Entry of such information is optional. Your personal information as an individual will not be shared with any other entity. If we do share demographic information with third parties, we will give them aggregate information only.

Mailing Lists
If you provide your e-mail address, the Clay Center may contact you periodically with special offers, updated information and new services. Any e-mails sent to you by the Clay Center will offer an option for you to be removed from the e-mail mailing list.

Selected applications on our Web site allow visitors to subscribe to our print and email newsletter by providing their names and addresses to the Clay Center. If you provide the Clay Center with your email, mailing address or telephone number, the Clay Center may use this information to alert you with updated information such as changes in performance dates or times and new services. If you wish to be removed from these mailing lists, you may unsubscribe at any time or do so by contacting the Clay Center directly. (See the 'Contact Us' section below).

Information to third parties
The Clay Center sells tickets through its box office for third party promoters and organizations.  The data collected from the patron when purchasing tickets for these events may be shared with that presenting organization.  In addition, the Clay Center may occasionally present a special contest or promotion on its website that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide a statement to that effect.

Security Used
The Clay Center stores all user information in secure databases protected via a variety of access controls including password protection, electronic firewalls and data encryption. SSL encryption is used to protect all personal and financial information, and credit card information is not stored on a Web-enabled server. This data is accessed only for purposes specified in this privacy policy.

Financial information
The Clay Center protects any personal financial information that you share with us. If you make an online purchase, we will use your credit card number only to process your payment. For security purposes, credit card information is not stored on our Web Server. Your purchase information, such as the number of tickets purchased, etc., will be retained for our records, but this information will not be shared with third parties.

Our site includes links to other websites whose privacy policies we don't control. Once you leave our servers (check where you are by glancing at the URL in the location bar of your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from the Clay Center’s policy. If you can't find the privacy policy of these sites via a link from the site's homepage, you should contact the site directly for more information. The Clay Center is not responsible for the privacy practices or the content of such websites.

Certain applications in the Clay Center Web site invoke a standard feature found in browser software, called a "cookie." Cookies are used only to track the progress of e-commerce transactions and to allow site users to move from one page to the next without having to re-enter personal order information. We do not use cookies to track user sessions, and we do not use or share information transferred through cookies with third parties for marketing or other purposes.

We do not solicit personal information from children. Sites specifically geared toward children will not request any personal or contact information.
Contact Us/How to update your personal information
You can maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or e-mail address. If at any time you wish to update your information or stop receiving communication from the Clay Center, contact the Clay Center by e-mail or by postal mail at:

Clay Center for the Arts & Sciences of WV
One Clay Square
Charleston, WV 25301

Please include all of your old and new contact information so that we can make the appropriate corrections. The Clay Center would like to receive your comments and any questions about this policy. Please address comments or questions regarding the Clay Center's privacy practices to the address listed above. The Clay Center may occasionally update this policy. Notice of revisions will be posted.

Enforcement of this Privacy Statement
If you have any questions of comments about our Privacy Policy, please email us.

Under no circumstances shall the Clay Center, its employees or its contractors be liable for any direct, indirect, incidental, special, punitive or consequential damages that may result in any way from your use or inability to use the information provided on this or any other Web site supported or maintained by the Clay Center, or from your reliance on or use of information, services or merchandise provided on or through the Web site or that result from mistakes, errors, omissions, interruptions, defects, deletion of files, delays in operation or transmission or any failure of performance. If you are dissatisfied with the information provided on this Web site, or with any of the practices of the Clay Center in the operation of this Web site, your sole and exclusive remedy is to discontinue using the Web site.
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